Customer Feedback Form

Thank you for visiting the ZTE Australia website.

Feedback form

We are committed to improving our mobile phone quality and service. Please take the time to complete our feedback form. We appreciate your feedback regarding our products.

All information will be kept confidential.

1. What is your mobile phone model number
2. What is the IMEI number (press *#06#)

3. How do you rate the appearance of the device?
(style, colour, size)

Please add comments if you like

excellent good ok bad very bad

4. What do you think about the texture of the device?
(materials, finish etc)

excellent good ok bad very bad

5. Are you satisfied with the physical characteristics of the device? (weight, shape, size)

excellent good ok bad very bad

6. Are you satisfied with the LCD display?

excellent good ok bad very bad

7. Are you satisfied with the graphical user interface?
(menu layout, text editing, icons etc.)

excellent good ok bad very bad

8. Are you satisfied with the Voice Quality?
(sound quality during a call)

excellent good ok bad very bad

9. Are you satisfied with the Video call quality?

excellent good ok bad very bad

10. Are you satisfied with the built in ringtones?

excellent good ok bad very bad

11. Are you satisfied with the SMS function?

excellent good ok bad very bad

12. Are you satisfied with the input method?

excellent good ok bad very bad

13. Are you satisfied with the Phonebook application?

excellent good ok bad very bad

14. Are you satisfied with the Alarm function?

excellent good ok bad very bad

15. Are you satisfied with the other functions of the handset? (eg. Camera, MP3, FM Radio, AGPS etc)

excellent good ok bad very bad

16. Are you satisfied with the response time of the handset?

excellent good ok bad very bad

17. Are you satisfied with the signal strength?

excellent good ok bad very bad

18. Are you satisfied with the standby time?
(battery life)

excellent good ok bad very bad


19. Are you satisfied with the headphones?

excellent good ok bad very bad


20. Do you find it easy and convenient to make a call?

excellent good ok bad very bad



21. Do you find the hardware and structure easy to use?

excellent good ok bad very bad

22. Do you find the software and user interface easy to use?

excellent good ok bad very bad

23. In general how do your rate your satisfaction with this device?

excellent good ok bad very bad

24. What are the strong points of this device?

25. What are the weak points of this device?

26. Please provide your email address if you would like to be contacted about this form.

Thank you for completing our feedback form!