Contact Customer Support

Need assistance with our products and services?

Support Contacts

ZTE Customer Care is open from 10am to 4pm (AEDT) Monday to Friday.

To talk directly to ZTE Australia Customer Care please call 1300 789 475.

For out of hours support please complete our Support Form or Message us on our Facebook or Google+ pages.

Note: Please don't post your issue on our page as they are hard to find at times and since we need alot of personal details, full description of what the issue is and most likely many questions / answers back and forth that it becomes too difficult to follow. The Facebook and Google+ messaging options provide a perfectly clear progression of all communications and lets others follow the dialogue easily if further assistance is required.


Remember to completely describe what the reason is for contacting ZTE Australia with as much detail as possible and include your model number, IMEI number, name, email address & a contact phone number.


We do have all our devices listed. Just visit our All Products page to find your device.

You can also use this integrated Google search box below to try and find things, but it may not be upto date.

Return Process

For warranty and non warranty claims, products should be returned directly to the place of purchase. The store will be able to advise you of the repair process.

For Telstra or Boost branded devices, visit your local Telstra Stores or contact our Authorised Service Centre Roadhound, check the Roadhound website for locations and details.

For Optus branded devices, visit your local Optus Stores or Call Optus Service at 13 39 37.

For ZTE branded devices, return to your place of purchase or contact our Authorised Service Centre QSL, check the QSL website for locations and details.

Accessibility

ZTE provides some specialised devices to assist people with accessibility issues. To check for hearing aid and visually impaired features please check the Accessibility Matrix to see a table of supported features on each device

Support Forum

Search our Discussion Forum for information and advice on ZTE related products.

Please register to gain access to FAQs, discussion boards and to search the forum for specific issues.

Feedback

We are committed to improving our mobile phone quality and service.

Please take the time to complete our Feedback Form.


Upgrading Tips using FOTA

Are you having trouble with updating a handset by FOTA (Firmware over the Air), then check out the following link to learn more about FOTA and what you can do to make it work on your device.

ZTE FOTA Information for users

FAQ

Click HERE to go to our FAQ master page.

Customer Support Form

For ZTE Support please complete the following support form:

All information will be kept confidential. A response may take up to 72 hours to process. Incomplete or missing information may result in a longer processing time.

Please note that support is only provided for Australian devices.

1. Please select your device. Located on the device label (Required)
2. What is the IMEI number? Press *#06# or see the device label (Required)
3. Please enter your email address (Required)
4. Please provide a daytime contact number
5. Please enter your name  
6. If you know your date of purchase please enter it here:  

7. Have you checked if updated software is available?

Visit the product page Downloads tab.

Or if your device is an Android based device, check your Software Update application for any device firmware updates.



8. Are you using the latest Join Me or Connection Manager?

Visit the product page Downloads tab.


Check that your client is the correct & current version.


9. Have you power cycled your device (turn off and on again) in attempt to resolve any experienced issues?



10. Have you restored your device to default settings?

Visit the FAQ "How do I reset the handset (Restore Default Settings)"

11. Please enter the Subject (Do not delete ZTE:)  
12. Please describe the issue you are experiencing...
You have 1000 characters remaining...

13. How often are you seeing this issue ?

Have you remembered to enter your Email address?

Downloads


Below is the list of all downloads for all our devices released in Australia & New Zealand. Abuse of these files or linking from external sites will result in application of a IP Address filter so please don't post any file links from this site to any other sites. This page tab is under development.

Device Model / Market Name

Quick Start Guide

User Manual

Warranty Card

Drivers

PC / MAC Client

Firmware Tool

Latest MR Firmware

ZTE AXON 7

Quick Start Guide

User Manual PDF Coming

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE AXON 7 Mini

Quick Start Guide

User Manual PDF Coming

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE Blade V7 Plus

Quick Start Guide - Coming

User Manual PDF Coming

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE MF910Z / Pre-Paid Telstra 4GX Wi-Fi

Quick Start Guide

User Manual PDF

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE MF910Y / Telstra 4GX Wi-Fi Plus

Quick Start Guide

User Manual PDF

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE B815 / Boost Luna

Quick Start Guide

User Manual PDF

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE Blade A520 / Telstra 4GX Enhanced

Quick Start Guide

User Manual PDF

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE Blade A602 / Telstra 4GX Premium

Quick Start Guide

User Manual PDF Coming

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE F327S / Telstra Lite

Quick Start Guide

User Manual PDF Coming

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE Blade L111 / Telstra Lite Smart

No QSG

User Manual

Warranty Card

No Drivers.

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE Blade A610

Quick Start Guide

User Manual PDF Coming

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE AXON Mini

Quick Start Guide

User Manual PDF Coming

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE R350 / Spark Pocket

Quick Start Guide

User Manual

Warranty Card

No Drivers.

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE T21 / Telstra Flip 2

No QSG

User Manual

Warranty Card

No Drivers.

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE T403 / Telstra Easy Call 4

No QSG

User Manual

Warranty Card

No Drivers.

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE K83 Tablet / ZTE GRAND on Optus

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE Blade A462 / Telstra Smart Plus

No QSG

Quick Start Guide

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE A112 / Telstra 4GX Smart

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE B112 / Boost Zume 5

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

No PC / MAC client

No Tools released

No F/W released

ZTE MF920V / ZTE MF920V on Optus

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required.

No Tools released

No F/W released

ZTE K83 Tablet / ZTE GRAND on Optus

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

Blade V7 / Spark PRO (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE A462 / Spark Plus

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE A462 / Skinny A462

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE Blade L5 / Telstra Slim Plus

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE Blade V7 Lite / ZTE Blitz on Optus

Quick Start Guide

Quick Start Guide

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE MF920A / Virgin Broadband 4G WiFi Modem

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. Device uses Web UI.

No Tools released

No F/W released

Skinny A110 / ZTE A110

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

Spark Lite / ZTE A110

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE Shout / ZTE A110

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE ZIP / ZTE A110

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE F328 / Skinny F328

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. Plug into PC to see storage as a drive.

No Tools released

No F/W released

ZTE Blade D

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE Chat 4G

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE Blade V+

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

Telstra Pre-Paid 4GX Wi-Fi

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself.

PC Client not required. Device uses a Web UI.

No Tools released

No F/W released

ZTE Blade V2

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE Blade V6

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

MF910 Black Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. Device uses a Web UI.

No Tools released

No F/W released

V812 Skinny (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE T230

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

No PC or MAC clients

No Tools released

No F/W released

B792 Boost

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

Optus Chat

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

T816 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

B816 Boost

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE Blade V

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

R84 Spark

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

T84 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

New F/W available by FOTA (Firmware Over The Air) directly to your device.

ZTE Blade G Lux Australia Post, Coles, The Good Guys, etc

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE Blade Q Lux Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

New F/W available by FOTA (Firmware Over The Air) directly to your device.

ZTE Blade S6 (AU Edition)

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

New F/W available by FOTA (Firmware Over The Air) directly to your device.

ZTE Fit 4G Smart Optus

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

Full F/W upgrade package released - Requires Windows PC (Win7 Preferred) to reformat and upgrade device.M01 Update Suite

V811 Optus

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

R286 Skinny (NZ)

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

No PC or MAC clients

No Tools released

No F/W released

MF65+ Spark (NZ)

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. Device uses a Web UI.

No Tools released

No F/W released

ZTE Blade C2+

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

T80 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE Blade Vec

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

Firefox Open C

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

No PC or MAC clients

No Tools released

No F/W released

MF90 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

F286 Optus

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

No PC or MAC clients

No Tools released

No F/W released

T792 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

MF910 Spark (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

T815 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

B795 Boost

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE V969

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

ZTE V795 Telecom (NZ)

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

V811 Skinny (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

MF75 iiNet

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

T20 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | No MAC Client

No Tools released

No F/W released

T126 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

MF910 Telstra

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

MF90C Virgin

No QSG

User Manual

Warranty Card

Drivers are with Client

PC Client

No Tools released

No F/W released

T809 Telstra

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

R880H Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

R83 Telecom / now Spark (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

MF65 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

T4 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

MF823 Telstra

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

R303 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

No PC or MAC clients

No Tools released

No F/W released

T83 Telstra

No QSG

User Manual

Warranty Card

PC Drivers | MAC Drivers

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

T303 Telstra

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

No PC or MAC clients

No Tools released

No F/W released

T790 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

B790 Boost

No QSG

User Manual

Boost Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

T55 Telstra

Quick Start Guide

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

R55 Telecom (NZ)

Quick Start Guide

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

PC Upgrade Tool

M01 Firmware

T96 Telstra

Quick Start Guide

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

T81 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

T82 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

R203 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

MF70 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

V96a Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

R22 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

T22 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

MF669 Telecom

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

MF91 Telstra

Quick Start Guide

User Manual

Warranty Card

MF91 WinPC USB Driver | MF91 MAC USB Driver

No PC Client

No Tools released

MF91 M05 Upgrade Tool (Windows PC Only) | MF91 Upgrade Instructions

T116a Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

T12 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

T760 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

MF190 / Skinny Dongle (NZ)

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

MF821 Telstra

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

T28 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

R1 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

T3 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client>

No Tools released

No F/W released

T60 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

S50 Skinny

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

T50 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client | MAC Client

No Tools released

No F/W released

F101 Optus

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

MF652 Optus

No QSG

PC User Manual | MAC User Manual

Warranty Card

Drivers are in the clients

PC Client | MAC Client

No Tools released

No F/W released

MF190 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

MF181 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

T95 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

MF668A Telstra

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

T203 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

No PC or MAC clients

No Tools released

No F/W released

T54 Post Paid Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

Software Update Notes for the T54 The update is to fix the loss of Call Logs experienced by some users.

Which version should I download? Check your device IMEI number, enter *#06# at the idle screen:

Prepaid Devices start with 35583804xxxxxxx - use this version
Postpaid devices start with 35588604xxxxxxx - use this version

Download the correct version for your device, then follow the instructions included.

T54 Pre-Paid Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

Software Update Notes for the T54 The update is to fix the loss of Call Logs experienced by some users.

Which version should I download? Check your device IMEI number, enter *#06# at the idle screen:

Prepaid Devices start with 35583804xxxxxxx - use this version
Postpaid devices start with 35588604xxxxxxx - use this version

Download the correct version for your device, then follow the instructions included.

V9 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

MF60 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

T3020 Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

No F/W released

R54 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

V9 Optus

No QSG

User Manual

Warranty Card

Driver package

PC Client not required. MAC transfer tool is available from Google directly.

No Tools released

PrePaid M01 | Postpaid M01

MF668 Telstra

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

MF30 Telstra

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

MF180 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

T930 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

T870 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

T165+ Telstra

No QSG

User Manual

Warranty Card

DDrivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

MF626i Telstra

No QSG

User Manual

Warranty Card

Drivers are on device itself. But there was a MAC 10.10 patch released which may or may not assist with this USB modem. MAC 10.10 USB modem driver patch

PC Client | MAC Client

64bit Driver intall / Repair

No F/W released

T202 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

No PC or MAC clients

No Tools released

No F/W released

R101 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

R109 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

T108 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

T100 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

T106 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

T90 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

R100 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

MF626 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

MF636 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

MF668 Telecom (NZ)

Quick Start Guide

User Manual

Warranty Card

Drivers are on device itself

PC Client

No Tools released

No F/W released

R90 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

R7 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

R6 Telecom (NZ)

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

T2 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

MF633 BigPond

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client | MAC Client

No Tools released

No F/W released

MF633 Telstra Mobile Broadband

No QSG

User Manual

Warranty Card

Drivers are on device itself

PC Client | MAC Client

No Tools released

No F/W released

T165i Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

T7 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

T6 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

MF626 Telstra

No QSG

User Manual

Warranty Card

Win7 Drivers | Win7 Driver Install Guide

PC Client | MAC Client

No Tools released

No F/W released

MF636 BigPond

No QSG

User Manual

Warranty Card

Win7 Drivers | Win7 Driver Install Guide

PC Client | MAC Client

No Tools released

No F/W released

MF636 Telstra Mobile Broadband

No QSG

User Manual

Warranty Card

Win7 Drivers | Win7 Driver Install Guide

PC Client | MAC Client

No Tools released

No F/W released

F858 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

F852 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

F159 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

F165 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

F158 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client | MAC Client

No Tools released

No F/W released

F156 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

F153 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

F152 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

MF608 Telstra

No QSG

User Manual

Warranty Card

No PC Drivers are required for this device

No PC Client is required for this device

No Tools released

No F/W released

MF605 Telstra

No QSG>

User Manual

Warranty Card

No PC Drivers are required for this device

No Clients are required for this device

No Tools released

No F/W released

MF332 Telstra

No QSG

User Manual

Warranty Card

Drivers are included in the PC client.

PC Client

No Tools released

No F/W released

F256 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

F252 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

F151 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

F150 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

F851 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released

F850 Telstra

No QSG

User Manual

Warranty Card

Drivers are in the JoinME Install

PC Client

No Tools released

No F/W released


Disclaimer: ZTE takes no responsibility for loss or damage if customers are unable to operate the software update packages and tools listed above, for failure of the handset or failure of the computer, loss of data or revenue.