For warranty and non warranty claims, products should be returned directly to the place of purchase. The store will be able to advise you of the repair process.
For Telstra or Boost branded devices, visit your local Telstra Store or dealer or return to your place of purchase.
For Optus branded devices, visit your local Optus Stores or Call Optus Service at 13 39 37.
For ZTE branded devices, return to your place of purchase or contact our Authorised Service Centre QSL, check the QSL website for locations and details.
ZTE provides some specialised devices to assist people with accessibility issues. To check for hearing aid and visually impaired features please check the Accessibility Matrix to see a table of supported features on each device